danmiz wrote:so far ive run it 3 times and it takes about 11 hours to get 4 liters of 955 or so running at 58 degrees.
Something is terribly wrong here, I think you need to go back to the brew shop you bought it from and tell them what's happening.
It shouldnt take more than 90 minutes to get a full boiler charge to operating temps, and you should be getting around 92 to 93% ABV at around a liter per hour.
Have you downloaded the instruction manual ?
Cheers.